How do I download the app?

You can download the app from the App Store (iPhone iOS) or Google Play (Android).

What are the benefits of the app?

The app allows guests to track their Tier and Rewards Points, monitor their progress toward rewards, convert their points directly into comps, unlock exclusive benefits, access offers, and enhance their overall resort experience.

Do I need to use the app?

No, you are not required to use the app. You may continue to use your physical Venetian Rewards card and the website. However, the Venetian Rewards app makes it easier to track your points and rewards, as well as convert to comps when you are here at The Venetian Resort. In-app games are also only available through the app.

What if I am not a Venetian Rewards member?

Even without a Venetian Rewards membership, you can use the app to explore the resort, view public offers, and book your stay. A Venetian Rewards account unlocks many more features within the app and here at The Venetian Resort. Sign up for a Venetian Rewards account directly through the app, then verify your account and receive a physical card the next time you visit us here in Las Vegas.

Can I sign up for a Venetian Rewards account directly in the Venetian Rewards Mobile App?

Yes, you can sign up for a Venetian Rewards account directly within the app. You will need to verify your age in-person at the Venetian Rewards Desk here at The Venetian Resort Las Vegas the next time you visit.

What login and password do I use to access the Venetian Rewards Mobile App?

Use your current Venetian Rewards account login and password with the Venetian Rewards app.

What could cause the Venetian Rewards App not to download onto my device?

If you are having trouble downloading the app, this could be due to your device not meeting the minimum software requirements, or a lack of available storage space.

How do I opt in to receive push notifications from the Venetian Rewards App?

You can opt into notifications by navigating to the Account Management dashboard in the app and updating your communication preferences/consent settings. You can manage consent for push notifications, text messages, and emails there.

How do I view my Rewards Points balance and Tier Status in the app?

Your balances are prominently displayed on the Rewards Dashboard. It includes a Tier point meter showing how many points you need to reach or maintain your next tier, your current Rewards Points balance, and your Grazie Gifts point meter.

Can I book a hotel stay in the app? Will I get the same or better rate than if I called or booked online?

Yes, you can book directly in the app, as well as review upcoming reservations. The app uses the same booking engine as venetianlasvegas.com , meaning logged-in users will receive their exclusive Venetian Rewards member rates and personalized offers.

How exactly do I book a stay using the Venetian Rewards Mobile App?

Simply tap the Hotel Dashboard on the main navigation bar and click on the "Book" or "Looking for a Reservation" card to start the reservation flow.

Can I still reserve online/by phone?

Yes, our website is available at venetianlasvegas.com and our Reservation agents are happy to assist by calling reservations directly at 866.659.9643 .

Can I use the app to check into my suite and get a Digital Key?

The app fully supports Mobile Check-In (which becomes available 24 hours prior to arrival) and Mobile Check-Out. While you can complete the check-in process via the app, suite keys must still be picked up at the Front Desk or check-in kiosk upon arrival.

Does the app include a map of the property?

No, at this time there is not a map built into the app. However you may visit venetianlasvegas.com/map for a digital version or the Front Desk for a printed map.

Can I book restaurant reservations or buy show tickets directly through the app?

Yes, you can filter and book dining reservations (via the Dining tab) and purchase show tickets/packages (via the Entertainment tab) directly within the app.

Can I earn points in the app?

Yes! A major feature is the Submit Receipt for Points tool on the Rewards tab, which allows you to take a photo of a paid on-property receipt to earn Venetian Rewards points without visiting a desk. You can also view a list of venues where you can earn and redeem Rewards Points, as well as track and convert points directly in the app.

Can I see my offers in the app?

Yes, logged-in and verified users have a dedicated Offers Dashboard to view and redeem personalized offers.

Can I plan my itinerary in the app?

Yes, the app includes itinerary features under "My Reservations," allowing you to view all upcoming hotel stays.

What can I do in the app before my trip?

Before your trip, you can browse and book offers, plan your itinerary, view "Know Before You Go" property details, and initiate Mobile Check-In.

What can I do in the app while I am at The Venetian Resort?

While here at The Venetian Resort, you can convert points to Comps in real-time, view in-trip folio charges, participate in location-based promos, play in-app games, and submit dining receipts to earn Rewards Points.

How do I view my Win/Loss statements in the app?

Under Account Management, there is a Tax Statement page where you can view and download your tax and win/loss statements as a PDF.

Can I connect with my Casino Host through the Venetian Rewards app?

Yes, if you have an assigned Host, their name, picture, and contact information will appear on your Rewards Dashboard. You can initiate a call or text directly from the app.

How do I link my digital Venetian Rewards card to a slot machine or table game?

Guests must still use their physical Venetian Rewards card by inserting it into slot machines or presenting it at table games to track their active play.

How do I track my progress toward Sapphire, Ruby, or Diamond status within the app?

The Rewards Dashboard features a real-time Tier Progress Meter, which shows your current tier, your current points, and exactly how many points are required to unlock the next gemstone tier.

Can I link my World of Hyatt account to my Venetian Rewards app?

Yes, within the Account Management section, you can link your World of Hyatt account. The app also supports converting your Venetian Rewards points directly into Hyatt bonus points.

Where can I see which restaurants, bars, and retail shops allow me to earn and redeem Reward Points?

Under the "How to convert my points" section, tap "participating locations." This will display a directory of restaurants, bars, stores, and other venues where you can earn or redeem Rewards Points.

Why are my Venetian Rewards offers not showing up in the app?

If your account status in the app is "Unverified," your access to the Rewards Dashboard and Offers is restricted. You must verify your ID on property (at the Rewards Desk or a Kiosk) to unlock the full app experience, including gaming offers and in-app games.

My account balance in the Venetian Rewards Mobile App appears to be incorrect. What should I do?

You can use the app's dedicated "Contact Resort" feature in Account Management to chat with an agent, or you can reach out directly to your assigned Casino Host via the app. You can also email venetianrewards@venetianlasvegas.com .

What if I don’t gamble?

Venetian Rewards is a resort-wide program. You earn Rewards Points on experiential spend as well, including hotel stays, dining, spa treatments, retail, and entertainment. You can track, manage, and redeem these points in the app exactly the same way.

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Mobile App

The most rewarding loyalty program on The Strip
is now in your pocket.

The best way to experience The Venetian Resort Las Vegas is through Venetian Rewards. Earn points on dining, spa, shows, gaming & more. Track rewards, unlock perks and elevate your Vegas experience. Currently available only in the US, you can download it today from the App Store for iPhone and Google Play for Android.

Venetian Rewards makes every moment at The Venetian Resort Las Vegas work harder for you.

Cell phones showing a mobile app screen, with gems and Venetian Rewards cards in front.

The most rewarding program on The Strip is now in your pocket.

Earning and redeeming points on dining, spa, shows, gaming, and more has never been easier. Track rewards, unlock perks and elevate your Vegas experience in the app with point-to-point navigation, entertainment recommendations and other resort features:

View & Track Rewards Points
Redeem Points for Comps
Navigate Via Interactive Map
Manage Reservations & More

The perks speak for themselves.

A group of smiling people gathered around a poker table

Think suite upgrades, complimentary stays, and exclusive experiences. And the more you explore, the more you unlock. Our tiers — Jade, Sapphire, Ruby, and Diamond — are named after rare gemstones for a reason. Because at The Venetian Resort, we make every stay sparkle as brightly as the gems these tiers are named for — no matter how you choose to spend your time with us.

Download the Venetian Rewards app today to track rewards, unlock perks, and elevate your Vegas experience. Available now in the US in both the App Store for iPhone and Google Play for Android.

Mobile App

The most rewarding loyalty program on The Strip is now in your pocket.

Venetian Rewards makes every moment at The Venetian Resort Las Vegas work harder for you.

The spotlight is on rewards

The perks speak for themselves.

Download the Venetian Rewards app today to track rewards, unlock perks, and elevate your Vegas experience. Available now in the US in both the App Store for iPhone and Google Play for Android.

Frequently Asked Questions

The most rewarding loyalty program on The Strip
is now in your pocket.